JABRA DIRECT INTEGRATION WITH OUTLOOK FULL
JABRA DIRECT INTEGRATION WITH OUTLOOK PRO
JABRA DIRECT INTEGRATION WITH OUTLOOK SOFTWARE

The JVDI Client is able to resolve the _collab-edgeĭNS SRV record because this connection is over MRA. It references either or both the cached email address (entered on Jabber login)Īnd the voice service domain information that the JVDI Agent provided. The JVDI Client performs service discovery. Service Domain, Credentials, TFTP Server, Device Name, CTL Info, and LSC Info) and provides it to the JVDI Client. Once these channels are set up, Jabber retrieves the cached information (Email Address, Voice The JVDI Client and JVDI Agent then go through the process of setting up all the control steams that are used to exchangeĭata over the virtual channel. Once authenticated with Unified CM, Jabber performs all its normal UDS queries (Home Cluster, UDS Server, UnifiedĬM End User, and Device lookup) and caches all the retrieved information. Once Jabber and determines if is in a virtual environment, the JVDI Agent process (hvdagent.exe) starts and begins the serviceĭiscovery. Thin Client (Physical Machine) and the HVD (Virtual Machine) hosted on the Hypervisor. Once select, a virtual channel is set up between the users'

The connection broker and select a HVD or virtual application. To start a session, users launch their virtual broker client (Citrix Workspace App or VMware Horizon Client) and connect to Cisco Jabber Softphone for VDI-Architecture and Protocol Sessions The next diagram shows the data flow betweenĪll components in a standard Cisco Jabber Softphone for VDI deployment.įigure 1.

JABRA DIRECT INTEGRATION WITH OUTLOOK FULL

This example, Jabber is deployed in full UC mode over Mobile Remote Access (MRA).

The diagrams below shows the architecture as well as the expected protocol sessions that are set up during normal use. The JVDI Client and Agent use this virtual channel to communicate.

JABRA DIRECT INTEGRATION WITH OUTLOOK SOFTWARE

When a user launches a virtual broker client (Citrix Workspace app or VMWare Horizon Client), the software initiates a virtualĬhannel. JVDI Client is installed on a thin client while the Cisco JVDI Agent is installed on the HVD. The Cisco JVDI architecture consists of two primary components: the Cisco JVDI Agent and the Cisco JVDI Client. To reduce latency and to enhance media quality, Cisco Jabber Softphone for VDI streams media between the endpoints without going through the hosted virtual desktops.

The Cisco Jabber Softphone for VDI software automatically detects the virtual environment. With a supported version of Cisco Jabber for Windows, users can send and receive phone calls on their hosted virtual desktops (HVD). The additional bandwidth required for calls and video creates a bottleneckĬisco Jabber Softphone for VDI extends the Cisco collaboration experience to virtual deployments. The hairpin effect, calling and video capability are not supported. However, because of a limitation known as

JABRA DIRECT INTEGRATION WITH OUTLOOK PRO

The applications in the Cisco Jabber Softphone for VDI family of products are:Ĭisco Jabber Softphone for VDI-HP Thin Pro and UbuntuĬisco Jabber Softphone for VDI-Unicon eLuxĬisco Jabber Softphone for VDI-Dell Wyse Thin OS (Available from, and supported by Dell Wyse)Ĭisco Jabber chat and presence are supported in Virtual Desktop Infrastructure deployments.

Jabra direct integration with outlook